How to reach us
Email support@photomania.net for anything: account questions, billing issues, feature feedback, or press inquiries. We typically reply within 24 hours on business days. Pro and Unlimited subscribers get prioritized responses.
What to include
These details help us help you faster:
- The email address on your account.
- The job ID of any failed generation (visible on the creation page).
- Screenshots of any error messages.
- Your browser and device, if it's a UI issue.
- For billing issues, the order number from your receipt.