Help Center

How can we help?

Quick answers about tokens, subscriptions, generating photos and videos, your account, and more.

Getting started

Create your account, find an effect you love, and generate your first image in under a minute.

How to pick a good input photo, what formats are supported, and what to do if a result isn't quite right.

How photo-to-video works, choosing duration and quality, and what affects token cost.

Boost your generations to ~8 megapixels for prints, wallpapers, and social sharing.

How tokens work, what each generation costs, and how to keep an eye on your balance.

Plans, upgrades and downgrades, top-ups, payment methods, and refunds.

Where your work lives, how to download or share it, and how long it's stored.

Manage your profile, control how your data is used, and export or delete your account.

Quick fixes for stuck jobs, upload errors, missing tokens, and sign-in problems.

How our AI app differs from the original PhotoMania, and which one to use.

When to reach out, what to include in your message, and how quickly you'll hear back.

Our support team is happy to help. Email us and we'll get back to you within 24 hours on business days.